In my first two articles on adopting a Relationship Capital practice, we covered how to “Take the Time to Get to Know Those You Serve” and understanding what it means to be “The Voice of Reason”. Now in Stage 3 of the Relationship Capital Continuum we will look at the qualities and behaviors that a trusted adviser should […]
Super excited to share the news pertaining to an upcoming TEDx event that will take place the afternoon of Saturday, May 20th in the newly refurbished Goodyear Theater in Akron, Ohio.
Fortunate enough to be selected as one of the 13 speakers who will deliver an eight minute talk. Will be speaking about the power behind adopting […]
Last month I released the first of five articles on Relationship Capital. The first article or Stage 1 in adopting a relationship capital practice focused on how to “Take the Time to Get to Know Those You Serve”. The next step is to evaluate and understand what it means to be “The Voice of Reason”.
As […]
I’m excited to share with the Vector Group nation my first in a series of five articles that appears in Smart Business Network commencing with the March edition, called Take the Time to Get to Know Those You Serve.
The essence behind the five stage Relationship Capital model is to ascend your relevancy and impact to the […]
A growing number of privately-held businesses contemplate the deployment of an outside advisory board but are not sure what the true recipe for success includes. Boards can be a powerful value creation catalyst. There are 3 things I always share with business owners who are creating a board;
Be crystal clear on what you need […]
Advisory Board Readiness Assessment – Know Your Readiness State Before You Begin.
A growing number of privately-held businesses are contemplating the future deployment of an outside advisory board. A primary catalyst is the reality that more and more businesses are being faced with the challenge of designing a well thought out succession plan. As this takes […]
Excited to share with you a recent article that appeared in SBN, The Relationship Challenge: one-to-one versus one-to-many. The genesis of the story stems from a deep belief that all professional service providers (PSP’s) need to elevate their respective game to deliver more meaningful and impactful results.
As part of the broader PSP Eco-system, The Vector […]
In reflecting upon why less than 50% of privately held firms have a strategic plan, it became obvious that a number of different concerns are weighing on the minds of business owners. Regardless of the reason, it is important to bring to the forefront, such that it can be addressed.
Fear #1: Fear of being intimidated […]
A crucial element for a successful Customer Advisory Board is expert facilitation. After months of planning, design, recruitment and preparation for the face-to-face meeting, poor facilitation will undermine planned outcomes and yield less than desirable results.
A facilitator guides and manages discussions at advisory boards and creates the best environment for peer exchange, while ensuring open […]
A strategy is not optional; it’s mandatory to thrive. If you are not clear on what kind of business you want to be, and how you intend to succeed, you will simply end up competing on price.
There are four ways to seek competitive advantage: (1) Product leadership; (2) Price leadership; (3) Convenience leadership; and (4) Service […]
