As client facing professionals strive to achieve greater impact, they distinguish themselves by delivering above and beyond value. It is critical to adopt a mindset where you measure the output of your contributions and market in a fashion that the customer can both understand as well as acknowledge. To learn more about how to position […]
Given the importance of distinguishing ourselves to the various clientele we serve, I wanted to share a recent column Be a Fearless Promoter, the first of a five-part series published in the January 2018 Issue of Smart Business Cleveland. It offers a few insights and approaches to serving as a true Client Champion and establishing a cadence of […]
The fifth and final stage of Relationship Capital Continuum is to be known as an indispensable partner to the enterprises and stakeholders you serve. At this stage you are able to influence and impact strategy and engage in matters of extreme importance to your clients. But it doesn’t happen overnight. It is important to recognize […]
In my first two articles on adopting a Relationship Capital practice, we covered how to “Take the Time to Get to Know Those You Serve” and understanding what it means to be “The Voice of Reason”. Now in Stage 3 of the Relationship Capital Continuum we will look at the qualities and behaviors that a trusted adviser should […]
I’m excited to share with the Vector Group nation my first in a series of five articles that appears in Smart Business Network commencing with the March edition, called Take the Time to Get to Know Those You Serve.
The essence behind the five stage Relationship Capital model is to ascend your relevancy and impact to the […]
A growing number of privately-held businesses contemplate the deployment of an outside advisory board but are not sure what the true recipe for success includes. Boards can be a powerful value creation catalyst. There are 3 things I always share with business owners who are creating a board;
Be crystal clear on what you need […]